Privacy Policy
The Living Well LCSW PC, operating as Living Well NYC (“Practice”), is committed to protecting your privacy and developing technology that provides you with the most powerful and secure online experience. This Statement of Privacy applies to our Practice’s Website (www.livingwell.nyc) and governs data collection and usage. By using this Website, you consent to the data practices described in this statement.
Collection of your Personal Information
This Practice collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. This Practice also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.
There is also information about your computer hardware and software that is automatically collected by this website. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of this Web site.
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through public message boards, this information may be collected and used by others.
This Practice encourages you to review the privacy statements of websites you choose to link to from the website so that you can understand how those websites collect, use and share your information. This Practice is not responsible for the privacy statements or other content on any other Web sites.
Use of your Personal Information
This Practice collects and uses your personal information to operate the Web site and deliver the services you have requested. This Practice also uses your personally identifiable information to inform you of other products or services available from this Practice and its affiliates. This Practice may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
This Practice does not sell, rent or lease its customer lists to third parties. This Practice may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services and they are required to maintain the confidentiality of your information.
This Practice does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.
This Practice will disclose your personal information, without notice, only if required to do so by law.
Consent to Contact
By providing your contact information on this website, you consent to being contacted by the Practice for the following purposes:
Appointment Reminders. We may send you appointment reminders via text message or email to the contact information you provide.
Newsletters and Updates. We may send you newsletters, blog updates, or other information about our services and mental health resources. You can unsubscribe from these communications at any time through the link provided in each email.
Promotional Offers. We may send you information about special offers, workshops, or other events related to our services. You can opt-out of these communications at any time.
Your Choices
Opt-out. You can opt-out of any or all of these communications at any time by clicking the “unsubscribe” link in our emails, replying STOP to text messages, or contacting us directly.
Manage Preferences. You can manage your communication preferences by accessing your account settings on our Client Portal, or by contacting us directly.
Data Security
We are committed to protecting your personal information and will not share your contact information with third parties for marketing purposes without your explicit consent.
SMS Communications
If you choose to provide your mobile phone number, we may use it to send you SMS (text) messages related to our services, including but not limited to:
- Appointment reminders
- Service updates
- Registered event notifications or offers
- Client support
By opting in, you authorize the Living Well NYC to send text messages to the mobile number provided, using an automated system. Your consent is not a condition of any engagement.
Opt-Out. You can cancel SMS messages at any time by replying STOP to any message. After you send the STOP message, you will no longer receive SMS communications. If you need assistance, reply HELP or contact us directly at 718-701-2220.
Message & Data Rates. Standard carrier message and data rates may apply. Message frequency may vary depending on your interaction with us.
We do not share your SMS opt-in or mobile number with third parties for their marketing purposes. Your mobile number and SMS consent will be handled securely and in accordance with this Privacy Policy.
Use of Cookies
The Website uses “cookies” to help this Practice personalize your online experience. A cookie is a text file that is placed on your hard disk by a webpage server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
Security of your Personal Information
This Practice secures your personal information from unauthorized access, use or disclosure. This Practice secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
Changes to this Statement
This Practice will occasionally update this Statement of Privacy to reflect company and customer feedback. We encourage you to periodically review this Statement to be informed of how this Practice is protecting your information.
Contact Information
Please contact us electronically, by phone at 718-701-2220 or by mail at the Living Well LCSW PC, 2417 Jericho Tpke Ste 374, Garden City Park, NY 11040.
Last Updated: June 17, 2025.
